Jim Puckett, owner of Parts, Inc., a warehouse distributor in Brentwood, Md., discusses what makes an ideal customer: it boils down to those who pay the bills, along with a few other factors. Puckett's comments were made March 6 during a break at the APA Conference in San Antonio. For conference details go to http://motorage.search-autoparts.com/motorage/article/articleDetail.jsp?id=501062&sk=f3e1114c5143f519fa1d24bf368d2560
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